CB JB Seattle, WA
Have an early 00's Grand Cherokee which had been in a fender bender. I initially chose Big E because the photos on their website showed a spacious, clean workspace. The location is indeed rather large and clean and also gated to protect the cars overnight.
My insurance was dragging their feet, but Big E was able to get my Jeep back to looking even better than it did before! Pretty quick too considering this is probably a high-point in their business with winter driving, slide-offs, etc. Much impressed. Would use again.
Brian Johnson Kent, WA
Excellent quality and courteous rebuild. Over the years we've had small and large work done on our vehicles. Every time the work was excellent. Their initial assessment is thorough and caught things the insurance company missed or didn't include. I would recommend Big E any and every time.
Karen M. Enumclaw, WA
ANGIE'S LIST 3/18/2013
"The work was excellent! They were very helpful acquiring a rental and explaining all the work do be done." [excerpt from published review]
Jason L. Renton, WA
Having previously seen work completed by Big E Auto, it was easy to choose them to fix our car when it was rear-ended. After they repaired our old bumper and went to paint it they were running into problems, evidently the dealership we bought the car from used cheap rattle can paint to cover up some minor scuffs and it was causing the new good paint to bubble. Anyhow Big E didn't cut any corners, they contacted the other guy's insurance for us and got approved for a new bumper, we didn't have to do a thing. They did it right the first time, in a timely manner (only a couple of days). Their work was flawless, customer service to match, and they even finished the work before the 4th of July so we wouldn't have to use the loaner over the holiday. If you need body work done take your car here, they will take care of you.
Dawn L. Seattle, WA
I recently had the great misfortune to be rear-ended at a four-way stop. My Subaru Impreza's rear bumper was a mess. I decided to check out Yelp reviews of local body shops and could easily see that Big E Auto Rebuild had wonderful comments.
We took the car to Big E with the check we'd received from the other driver's insurance company and it was handled promptly and professionally. The work ended up being more expensive than what the appraiser thought, but Big E did the work of contacting the appraiser and getting the whole thing taken care of without any hassle for us.
They also quickly got my car in for the work, replacing the back bumper in a day's less time than they originally thought. On top of that, they detailed my car! Fantastic! I couldn't be happier with their work. Hopefully I'll never need a body shop again, but if I do, I have no doubt my choice will be Big E Auto Rebuild!
Lisa H. Covington, WA
Sadly, I was in a fender bender recently that turned out a bit worse than originally thought. I had to be towed from the freeway to our kia dealer where they recommended Big E.
Tom from Big E actually went to the kia dealer to do the estimate the next morning.
The communication was great through the whole process and everybody at Big E was a pleasure to deal with. Not to mention, the car looks brand new again. I certainly wasn't expecting a detail before we picked it up, and yet that is exactly what we got. Thank you Big E!
Brian G. Seattle, WA
We Love Big E Auto Rebuild! Our S550 Mercedes got hit in a parking lot. We took it to Big E because of all the great things that we heard them. They worked with the persons insurance company who hit us. The owner (Bill) walked us through every step of the procedure and insisted on using new parts. He negotiated on our behalf with the insurance company to accomplish this successfully. Though their efforts and world class quality of work, no one would be able to tell that our car had ever been hit. If you love your car and want the work done right, they will tell you the absolute truth of what needs to be done upfront and what it will cost. Other body shops get the vehicle torn apart and then spring the hidden damage on you. Not Big E.