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Q: Can I chose which repair shop I want to work with?

A: Yes, in Washington state, you can choose which repair shop you want to work with.

Q: How do I get an insurance claim number?

A: Contact your insurance company and report your accident. They will issue you a claim number. Have your insurance claim number with you when you bring the vehicle into Big E Auto Rebuild for a free estimate.

Q: Where do I take my vehicle for insurance inspection?

A: Your insurance company may ask you to take the vehicle to their drive-in inspection center. In most cases you can drop it off at Big E Auto Rebuild and request that the insurance agent inspect it there.

Q: Do I need to get multiple repair estimates?

A: No, you have the right to have your vehicle repaired at the shop of your choice.

Q: Do you work well with most insurance company?

A: Yes, we have a good working relationship with all insurance companies. We work hard to avoid problems for our customers by creating a respectful environment for them and their insurance representatives.

Q: Can you help me work with the insurance company?

A: Yes, we can assist with insurance procedures and correspondence.

Working With Insurance Companies
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