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Q: Can I chose which repair shop I want to work with?
A: Yes, in Washington state, you can choose which repair shop you want to work with.
Q: How do I get an insurance claim number?
A: Contact your insurance company and report your accident. They will issue you a claim number. Have your insurance claim number with you when you bring the vehicle into Big E Auto Rebuild for a free estimate.
Q: Where do I take my vehicle for insurance inspection?
A: Your insurance company may ask you to take the vehicle to their drive-in inspection center. In most cases you can drop it off at Big E Auto Rebuild and request that the insurance agent inspect it there.
Q: Do I need to get multiple repair estimates?
A: No, you have the right to have your vehicle repaired at the shop of your choice.
Q: Do you work well with most insurance company?
A: Yes, we have a good working relationship with all insurance companies. We work hard to avoid problems for our customers by creating a respectful environment for them and their insurance representatives.
